Returns & Refunds

Last updated: 30 June 2026

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Eligible return cases

Damaged, defective, expired, or incorrect items.
Missing items from confirmed order invoices.
Quality issues reported within 24 hours of delivery.

Refund timeline

Approved refunds are processed to original payment method.
Cards and bank channels usually settle within 5-10 business days.
Wallet credits (if offered) may appear faster.

Support for returns

Report issues via support@luluhyper-bahain.com or +973 1700 0000 with your order ID and item photos.